Check Your DNS Routing
- Review your client’s DNS settings and routing rules to confirm that the client handles lookups for the domains you want to access. Changing your browser’s proxy settings alone may not change how your system resolves domain names.
- Check whether your browser has its own Secure DNS setting enabled. Your browser and operating system may use different resolvers, so check your client’s documentation rather than relying on the setting’s name alone.
- Check your current resolver in your system’s network settings or diagnostic tools, then compare it with your client’s DNS logs or diagnostics. Caching, in-app DNS and remote resolution can all affect what you see.
- If DNS requests aren’t taking the expected route, adjust the relevant settings first, then restart the app you want to use and test again. When configuring split tunneling, make sure local network resources remain accessible.
How to Interpret the Results
A difference between the resolver’s location and your public IP’s location doesn’t necessarily mean there’s a leak. Public DNS services, distributed networks and remote resolution can all cause this difference. What matters is whether DNS requests take the expected route and reach only the resolvers you intend to use.
A regular webpage can’t show how every app on your system handles DNS. This page doesn’t provide a “DNS security” verdict. To troubleshoot, note your client version, routing mode and any error messages, then describe the issue in a support ticket in the user portal.